Flying Arow Customer Care

Shipping & Delivery

We aim to get your badminton and pickleball equipment to you safely and efficiently. Find out how order dispatch, free shipping and delivery updates work when you shop with Flying Arow.

Same-Day DispatchOrders placed before 11:00 AM on working days are eligible for dispatch the same day.
Next Working DayOrders placed after 11:00 AM are dispatched on the next working day.
Free Shipping Across IndiaWe offer free shipping on eligible domestic orders, with no minimum order value specified.

Please read the policy below for details about dispatch schedules, delivery estimates, tracking and what to do if there is a problem with your shipment.

01 Order Processing & Dispatch

  • Orders placed before 11:00 AM on a working day are eligible for same-day dispatch.
  • Orders placed after 11:00 AM will be dispatched on the next working day.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Dispatch means handing the parcel to the courier partner. It does not mean delivery will take place on the same day.

02 Shipping Charges

Flying Arow offers free shipping across India on eligible domestic deliveries. No shipping fee is charged for eligible orders.

If any delivery restriction applies to your PIN code, the available delivery options will depend on courier serviceability.

03 Delivery Timelines

Delivery time depends on your delivery address, courier service, local conditions and other factors outside our control.

  • Any estimated delivery date shown at checkout or in your order confirmation is an estimate, not a guaranteed delivery date.
  • Remote locations or areas with limited courier service may require additional time.
  • Courier delays, weather events and public holidays may affect delivery.

04 Shipping Partners

We use courier services selected according to destination, serviceability and shipment requirements. Your courier partner and tracking details will be shared when available.

05 Order Tracking

Once your order has been dispatched, use the tracking details provided in your shipping confirmation to follow your shipment's progress.

If tracking details are not available or the tracking status has not updated, please contact our support team with your order number.

06 Delivery Attempts & Delays

  • Please provide a complete delivery address, correct PIN code and active contact number when placing your order.
  • If a delivery attempt fails, the courier partner may arrange another attempt or return the parcel according to its delivery procedures.
  • Incorrect addresses, unavailable recipients, weather conditions, public holidays or courier disruptions may cause delays.
  • If your shipment appears delayed or has an unsuccessful delivery status, contact us so we can help you check the available information.

07 Packaging

We take care to package Flying Arow products appropriately to help protect them during transit. Please inspect your parcel when it arrives and contact us promptly if it appears damaged or incomplete.

08 Delivery Restrictions

Delivery availability depends on courier serviceability for your PIN code. Some remote or restricted locations may require additional time or may not be serviceable.

09 Delays & Exceptions

Although we aim to dispatch orders according to the schedule above, circumstances such as severe weather, natural events, public holidays, courier service interruptions or incomplete address information can affect delivery.

We appreciate your patience and recommend checking your tracking details for the latest shipment updates.

10 Contact Us

Need help with dispatch, tracking or delivery? Contact our customer support team and include your order number so we can assist you more efficiently.

Thank you for shopping with Flying Arow.

We appreciate your trust and will do our best to keep you informed throughout the delivery process.